Kern, M., Ohly, S., Ďuranová, L., & Friedrichs, J. (2024). Drowning in emails: investigating email classes and work stressors as antecedents of high email load and implications for well-being. Frontiers in Psychology, 15, 1439070.

Our new study sheds light on the causes and consequences of email overload and distinguishes between different types of email. The first study, a longitudinal study, shows a positive correlation between high email load and increased stress. The second study shows that only the number of communication-related e-mails, but not task-related e-mails, contributes to high e-mail stress. The results suggest that email stress can be understood as a stressor in its own right and that it is important to distinguish between different types of email in order to develop targeted solutions.