FAQ - Rocket.Chat
Is there a setting that causes Rocket.Chat to open automatically when the PC is started?
Not in the program itself. However, you can copy a shortcut of the exe file to the Windows start folder, which will start the program automatically after logging in.
To do this, create a shortcut to the program and then place it in the Windows startup folder. To be able to see the "AppData" folder, you may need to activate the "Hidden elements" option under "View".
After I delete a channel/discussion, the Rocket.Chat application only shows me a gray screen.
The server must be reloaded once. To do this, right-click on the Uni Kassel server symbol (the red rocket at the top left) and then select "reload server" or "reload server".
How do external users get access to Rocket.Chat?
Similar to external SharePoint accounts, it will be possible to create accounts via IDM. This functionality is still being implemented and is currently not available.
How can I deactivate the notification sound for new messages?
Click on your profile icon and then on "My account". Then adjust the volume of the notification sound under "Settings" at the bottom under "Sound".
I have created a private team/channel, but no one is joining
If the "join automatically" option is not activated in the team above the channel, users must be added manually using the member icon.
Why can't I add my colleague to the team?
Make sure that the person was already registered with Rocketchat.
How can I prevent other people from sending me messages via Rocket.Chat?
If you do not want to exchange direct messages, you can block other people. To do this, click on the person's profile picture in the direct message history and select "Block".
Why is the wrong name displayed after changing the display name in Rocket.Chat?
If, after changing the display name in IDM, the old display name is still displayed when using Rocket.chat, please log in once via the browser(rocketchat.uni-kassel.de). The display name should then be synchronized correctly.